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Packaging and Shipping Costs

The prices shown apply to wall tattoos, window films, iron-on transfers, murals such as posters, canvases or aluminum Dibond panels that are sent as a package with DHL GoGreen (CO2 neutral). Smaller wall tattoos, iron-on transfers, window film, posters and postcards can also be sent by post.


We deliver to the following countries

Germany

Free Shipping

European Union (EU)

Belgium, Denmark, France, Liechtenstein, Luxembourg, Netherlands, Monaco, Austria, Poland, Czech Republic, Italy, Sweden, Slovakia, Slovenia, Spain, Hungary -Bulgaria, Estonia, Finland, Greece, Ireland, Croatia, Latvia, Lithuania, Malta , Norway, Portugal, Romania, Cyprus

10.95 - 11.95 EUR incl. 19% VAT, free shipping from 140 Euro value of goods. Mail delivery if available: EUR 1.95

Switzerland & Lichtenstein

EUR 15.95 incl. 19% VAT, free shipping for orders over EUR 150. Mail delivery if available: EUR 1.95


Bulk Order

If you want to order a larger quantity, we can offer you a discount. Write us an e-mail to info@wandalas.de

Please contact us and we will make you an individual offer.


Scope of Delivery

Depending on the size, delivery is by Deutsche Post or in the form of a parcel with DHL GOGREEN (CO2-neutral shipping). You will receive larger wall tattoos packed in long, stable boxes. For safe shipping, we wrap them on a sturdy cardboard tube (made from recycled material).

With free extras:

  • free squeegee (mounting aid)
  • small free sample wall decal
  • detailed assembly instructions
  • Invoice including VAT

Delivery Time

All our products are only made especially for you after your payment has been received. You will not receive stock items!

We work Monday to Friday (excluding public holidays) and will process your order as quickly as possible. We then hand over the packaged goods to our logistics partner DHL or Deutsche Post.

The delivery time is 1-4 working days within Germany, 2-10 working days in EU countries and 5-21 working days outside of Europe.
Please remember that we have no influence on the transit times of the parcel services.

The time until you receive your order is the sum of the production time after receipt of payment plus the time required for delivery by DHL or Deutsche Post.


Shipping to DHL Packing Stations

If in doubt, please ask us whether your shipment is suitable for a Packstation. Otherwise we cannot guarantee a smooth process.
Shipments with a minimum size of 15 x 11 x 1 cm and a maximum size of 60 x 35 x 35 cm are suitable for the Packstation.


VAT Exemption

An order without sales tax is possible under the following conditions:

When shipping to EU countries, it is only possible to issue a net invoice to companies. Here we need your VAT ID from you.

When shipping to non-EU countries, such as Switzerland, it is possible to issue a net invoice to companies and private individuals. For companies we need the VAT ID, for private individuals at best a completed export certificate, which we will be happy to send to you by email.

When accepting the packages, the country's own sales tax, customs duty and clearance are due. Customs fees vary depending on sales and country.
Please contact us at info@wandalas.de BEFORE you place your order and pay


Transport Damage

If your package arrives badly damaged, do not accept the package or hand it in at a Post/DHL branch within 7 working days of receipt of the shipment. Please fill out a damage report there and we can refund you the invoice amount after the post office/DHL has answered, or we will send your order again. Please always notify us in case of damage.